Resident involvement has become something of a buzz word but we are looking for organisations that go above and beyond the usual engagement activities. We are looking for landlords that truly put their tenants at the heart of everything they do and engage with them in a meaningful way. We want to hear about innovative forms of engagement with residents and about how they are shaping the services that you offer. You should be able to demonstrate engagement with hard-to-reach groups and show how you have made an effort to reach out beyond committee and steering group members to communicate with people who you don’t usually hear from.
Shortlisted organisations will be those that have truly given residents a voice and an opportunity to change the way in which they operate. We need to see evidence of the very real impact that resident involvement is having on your organisation.