For this category, we are looking for organisations that go above and beyond the usual engagement activities. We are looking for landlords that truly put their tenants at the heart of everything they do and engage with them in a meaningful way.
We want to hear about innovative forms of engagement with residents and about how they are shaping the services provided by your organisation. You should be able to demonstrate engagement with hard-to-reach groups and show how you have made an effort to reach out beyond committee and steering group members to communicate with people from whom you do not usually hear.
Shortlisted organisations will be able to show a genuine commitment to giving residents a voice and an opportunity to change the way in which you operate.